Live chat to connect
with your customers
Increase leads without additional marketing spend
LiveChat — the solution that sets you apart!
Our live chat widget integrates easily into any website and helps your business stand out from the competition. Quick setup, flexible configuration and powerful analytics — all in one tool.
Everything for effective customer support
A powerful toolkit that grows with your business
Instant Response
Visitors get a reply within seconds. Fast response builds trust and keeps customers on your site.
Smart Widget
The widget automatically adapts to user behavior and appears at exactly the right moment.
Analytics & Reports
Track chat volume, response time and the performance of each agent in a convenient dashboard.
Team Collaboration
Multiple agents can work simultaneously. Assign chats and transfer conversations to colleagues.
Response Templates
Create ready-made templates for frequently asked questions. Speed up agent work 3x.
CRM Integrations
Connect popular platforms and services. All customer data in one place.
How does a website live chat work?
Four simple steps to your first conversation
Install the chat code on your website
A chat popup appears after installation
Managers answer customer questions
Visitor makes a purchase or places an order
Adapt the chat design to your brand identity
Customize colors, fonts and widget position so it blends seamlessly into your brand. Choose from ready-made themes or create your own configuration without coding.
- Choose color scheme and fonts
- Set widget position on the page
- Upload your logo and operator avatar
- Personalized greeting messages
Choose the right plan
Start for free, scale as your business grows
Starter
For small business and startups
- 1 agent
- 100 chats per month
- Basic widget
- Email support
- 30-day chat history
Pro
For growing teams
- Up to 5 agents
- Unlimited chats
- Analytics & reports
- All integrations
- Response templates
- Priority support
Business
For large companies
- Unlimited agents
- Everything in Pro
- API access
- SLA guarantee
- Personal manager
- Dedicated server
Connect to any platform
LiveChat easily integrates into your existing tool stack
Messengers
10+ channelsReceive messages from popular messengers directly in a unified operator interface.
CRM Systems
15+ platformsAutomatically sync customer and deal data to your CRM without manual entry.
Website Builders
Any CMSInstall the widget on any website in minutes — no developers or technical skills needed.
Custom API
REST & WebhooksFlexible REST API and webhooks let you embed LiveChat into any product or workflow.
Why you need a live chat
Sales Growth
Engage visitors in conversation before they leave your site. Live chat converts interest into real leads.
Cost Reduction
One manager handles multiple conversations simultaneously, significantly reducing customer support costs.
More Customers
Resolve customer issues promptly — before they turn to competitors for a faster answer.
We're always here
Choose a convenient contact method — we respond fast
Live Chat 24/7
Ask a question right now. Our specialists are ready to help at any time.
Open chatDocumentation
Detailed guides, FAQ and code examples for quick integration.
docs.livechat.ruFrequently Asked Questions
Do I need technical knowledge to install?
No. You'll get a ready-made code snippet to paste into your website. It takes 5 minutes.
Can I try it for free?
Yes, the Starter plan is free with no time limit. No credit card required.
How do I cancel my subscription?
One click in account settings. No hidden conditions or penalties.
Which messengers are supported?
Telegram, WhatsApp, Facebook Messenger and many others.
Why choose LiveChat for your business?
Everything you need for quality customer service — in one product